SUMMARY
This issue has been classified as a defect by Strategy. The impact is limited to the Strategy Command Manager 9.x product when using the LIST ALL SUBSCRIPTIONS FOR CONTENT command. A workaround is available in the current document. A solution/code fix for this issue is not available in the current releases but is being reviewed for a future Strategy release.
DESCRIPTION
When a user executes one of the commands below in Strategy Command Manager, no results are returned or incomplete results are returned:
LIST ALL SUBSCRIPTIONS FOR CONTENT "<report_or_document_name>" IN FOLDER "<location_name>" FOR PROJECT "<project_name>";
LIST ALL SUBSCRIPTIONS FOR CONTENT GUID <report_or_document_guid> FOR PROJECT "<project_name>";
STEPS TO REPRODUCE
1. In Strategy Developer, log into a 3-Tier project Source which has the Strategy Tutorial Project
2. Expand Administration > Configuration Managers > Subscriptions
3. In the Subscription Monitor, confirm that there is a subscriptions for the "6. Product Analysis" report
4. In Strategy Command Manager, log into the same 3-Tier Project Source as the administrator user
5. Execute the command:
LIST ALL SUBSCRIPTIONS FOR CONTENT "6. Product Analysis" IN FOLDER "\Public Objects\Reports\Strategy Platform Capabilities\Strategy Mobile\iPhone" FOR PROJECT "Strategy Tutorial";
6. The command will execute successfully but no results are returned
CAUSE
The is a idenfitied defect in Strategy Command Manager 9.x with the LIST ALL SUBSCRIPTIONS FOR CONTENT command. This command will only return subscriptions where the user executing the command is the owner or recipient of the subscription. Currently this issue is being reviewed for feasibility by our Technology team for a potentical code fix on an upcoming Strategy release.
WORKAROUND
Log into Command Manager with a user that is either the owner or recipient of the subscription. The command will display the subscription as expected.
TO LEARN MORE
Related Tech Notes:
KB206754 "No subscription found with GUID xxxxx" when listing properties for a subscription returned in the LIST ALL SUBSCRIPTIONS command in Strategy Command Manager 9.x
KB44519 LIST ALL SUBSCRIPTIONS FOR PROJECT script does not return list of all subscriptions through Command Manager 9.3.0
KB45771 How to get the list of subscriptions with administrator user in Strategy Command Manager 9.x
The Strategy Internal Reference Number for the issue discussed in this Technical Note is 635818
