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KB429087: “Job has expired” error appears when users open history list message from MicroStrategy Analytics Enterprise Web


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This KB article discusses an issue due to inconsistency that may be seen when opening History List messages

“Job has expired” error appears when users open history list message from Strategy Analytics Enterprise Web
SYMPTOM:
When users open history list message from Web, “Job has expired” error appears. When checking on Developer, some history list messages are not synchronized across the cluster, appearing on one node only.
CAUSE:
Inconsistences exist between nodes’ inboxes.
ACTION:
Delete all history list messages to empty the inbox folders on all nodes.
KB429087


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Knowledge Article

Published:

August 16, 2017

Last Updated:

January 1, 2019