SYMPTOM:
In Strategy Enterprise Manager 9.3.0, the project transfer may fail at "Getting users" when run against a Teradata database with the following error message:
One of the characters or code point does not exist within the specified repertoire.
CAUSE:
One possible cause is that the code page in the database does not match the setting selected in the DSN. If using a Unicode instance of the database without making the additional change in the DSN, the error will appear because of the mismatch in code pages.
ACTION:
Change the 'Session Character Set' from ASCII(default) to the correct one. In the example from the cause section, this would need to be changed to UTF16 for the project transfer process to succeed as shown below.