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KB43251: How to recover Usher Identity badge from a phone.


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How to recover Usher Identity badge from a phone.

The following describes how to recover Usher Identity badge from a phone.
 Recovering a badge
1. Tap on the Settings button at the top right of the multi-badge view screen. From the settings menu, tap on the Badge Recovery option.
 

ka04W00000148OEQAY_0EM440000002Wi9.png

 
 
4. Enter the email address associated with the badge you are attempting to recover. Tap on the Submit button.
 

ka04W00000148OEQAY_0EM440000002WiB.png

 
 
5. You will receive an email from usher@usher.com with a link to get your badge. Be sure to open this email on the Mobile device you have the Usher Identity app installed on.
 

ka04W00000148OEQAY_0EM440000002Wi8.jpeg

 
 
6. Tapping on the Get Your Badge button from the email will load your badge in the Usher Identity app.
 


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Knowledge Article

Published:

July 21, 2017

Last Updated:

July 21, 2017