KB43408: Error Message: "Failed to write x bytes to file 'x'... (Server message 305419896) No space left on device (Linux Standard C Library error 28)" appears in the DSSerrors.log

• Strategy

Error Message: "Failed to write x bytes to file 'x'... (Server message 305419896) No space left on device (Linux Standard C Library error 28)" appears in the DSSerrors.log.

Symptom

A user can experience an error in Strategy Web as shown below:


The Web Server encountered an unknown runtime error. 
Error in report results

Inside the DSSerrors.log corresponding to the time the link was hit will show these errors below:


CDSSServerMessage::SaveToFile: failed to write to file /Cache/Inbox/localhost/XXX.sql, exception caught: Failed to write 29604 bytes to file '29604'. (Server message 305419896)
RCHashTable::backup, open file //Cache/Caches/Serverdef_ProjectGUID/CacheLKUP11.idx failed Failed to write 276 bytes to file '276'.[//Cache/Caches/Serverdef_ProjectGUID/CacheLKUP11.idx (Server message 305419896) No space left on device (Linux Standard C Library error 28)

Cause

The folder has reached its allocated limit of hard drive space.

Action

Clear out some of the space in the folder or allocate more space.

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Knowledge Article

Published:

May 29, 2017

Last Updated:

May 29, 2017