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KB43433: The setting "Allow users to clear all selections" in Visual Insight no longer clears the selections when tapping the attribute header after upgrading to the MicroStrategy Mobile 9.3.1 app or later


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The setting "Allow users to clear all selections" in Visual Insight no longer clears the selections when tapping the attribute header after upgrading to the MicroStrategy Mobile 9.3.1 app or later

SYMPTOM
 
Prior to Strategy Web 9.3.1, users that created a Visual Insight object with one grid report as selector of another and enabling the option to "Allow users to clear all selections" would be able to clear those selections by clicking on the attribute header. After upgrading to the Strategy Mobile 9.3.1 app and executing the same VI dashboard via Strategy Mobile 9.3.0 server, tapping the attribute header would no longer clear the selections.
 
STEPS TO REPRODUCE
 
Follow these steps to setup a grid report as a selector of another grid in Strategy Web Visual Insight (Dashboards) 9.3.1.

  • Create a new Visual Insight analysis or Dashboard from a report that contains Year, Category, and Profit.
  • Create two grid visualizations with the first grid containing only Year and the second grid containing Year, Category, and Profit, like shown below:
ka04W000000OhakQAC_0EM4400000026hU.jpeg
  • Navigate to the grid properties for the first grid and select "Use as filter...", like shown below:
ka04W000000OhakQAC_0EM4400000026hY.jpeg
  • In the Filtering Options dialog, select the second grid as the target, filter on Year, and enable the setting "Allow users to clear all selections", like shown below:
ka04W000000OhakQAC_0EM4400000026hW.jpeg
  • Save and execute this analysis in Strategy Web 9.3.0.
    Observe that after clicking on a year element, e.g. 2011, the target grid correctly filters, and that after clicking on the actual Year header, the filter correctly clears to show all years in the target grid.
  • Now, execute this analysis through the Strategy Mobile 9.3.1 app connected to the Strategy Mobile 9.3.0 server.
    Observe that while the element filtering still works correctly, users can no longer clear the filter by clicking on the Year attribute header.

 
CAUSE:
 
This is working as designed. A design change was introduced in the Strategy Mobile 9.3.1 app where the selections would be cleared by tapping the currently selected item rather than the attribute header.
 
ACTION:
 
To clear the selection tap the element that is currently selected.
 


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Knowledge Article

Published:

May 12, 2017

Last Updated:

May 12, 2017