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KB43445: Users are unable to auto arrange the attributes in a user hierarchy with Regular Layout in Architect Graphical Interface in MicroStrategy Developer 9.4.1 and 10.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Users are unable to auto arrange the attributes in a user hierarchy with Regular Layout in Architect Graphical Interface in MicroStrategy Developer 9.4.1 and 10.x

SYMPTOM
Consider that a user creates a user hierarchy in the Architect graphical interface from the Hierarchy View tab.
The user creates the attributes to the user hierarchy and creates the browse paths between the attributes. When the user clicks on Regular in the toolbar, the layout does not auto arrange the attributes in the hierarchy in a hierarchical pattern:

ka02R000000kcFHQAY_0EM440000002CpN.png

 
CAUSE
This is a known issue with Strategy Architect.
 
ACTION
Contact Strategy Technical Support for an update on the status of this issue.
 
WORKAROUND
After creating the user hierarchy, click on any other hierarchy in the drop down from the toolbar:

ka02R000000kcFHQAY_0EM440000002CpL.png

 
 
 

ka02R000000kcFHQAY_0EM440000002CpJ.png

 
From the drop down in the tool bar, go back to the user hierarchy that you created and now click on Regular. The layout auto arranges the attributes in the hierarchy in a hierarchical pattern:

ka02R000000kcFHQAY_0EM440000002CpO.png

 

ka02R000000kcFHQAY_0EM440000002CpM.png

 
 
 
 


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Knowledge Article

Published:

May 17, 2017

Last Updated:

May 17, 2017