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KB43492: Custom group header element padding is not displayed in MicroStrategy Developer 9.4.x-10.x reports but it is displayed correctly in MicroStrategy Web


Stefan Zepeda

Salesforce Solutions Architect • Strategy


After creating a custom group containing at least one custom group element and setting a value for the Padding, it is observed that no padding is actually displayed when running the report in MicroStrategy Developer 9.4.x-10.x.  Upon running the report in MicroStrategy Web 9.4.x-10.x, the padding is displayed correctly

SYMPTOM:
After creating a custom group containing at least one custom group element and setting a value for the Padding, it is observed that no padding is actually displayed when running the report in Strategy Developer 9.4.x-10.x.  Upon running the report in Strategy Web 9.4.x-10.x, the padding is displayed correctly.
In order to set the padding, right-click a custom group element as seen in the screenshot below then select Formatting properties >  Element Header...

ka02R000000kafzQAA_0EM440000002Coy.png

In the Alignment tab, set the padding to an arbitrary value as seen in the screenshot below:

ka02R000000kafzQAA_0EM440000002Cp1.png

Run the report in Strategy Developer and see that no padding is applied to that custom group element:

ka02R000000kafzQAA_0EM440000002Cp3.png

Run the report in Strategy Web and see that the padding is displayed correctly:

ka02R000000kafzQAA_0EM440000002Cp0.png

CAUSE:
This is a known formatting issue in Strategy  Developer 9.4.x-10.x.
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.


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Knowledge Article

Published:

April 7, 2017

Last Updated:

April 7, 2017