When user launches Configuration Wizard, “Error while trying to launch application: Couldn't find the JVM library file” error message appears, as showed below.
Sample Code/Error
Error while trying to launch application:
Couldn’t find the JVM library file
For more information try launching ‘macfgwizw.exe -logsettings’ to get the resulting macfgwizw.log file (typically, this file is located at C:\Program Files\Common Files\Strategy\Log).
If there is still a problem, please contact Strategy Technical Support.
Eventually, Configuration Wizard cannot be launched and intelligence server cannot be configured.
CAUSE
This error is due to the fact that jvm.dll file is missing from C:\Program Files\Common Files\Strategy\JRE\160_07\Win32\bin\client.
ACTION:
Download and install JRE_1.6.00_07 to the path C:\Program Files\Common Files\Strategy.
KB 000022116
