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KB43657: Export to Excel/PDF option does not work in a Report Services document when parameter "hiddenSections=dockTop" is embedded in the URL in MicroStrategy Web 9.3.0

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• Strategy

Export to Excel/PDF option does not work in a Report Services document when parameter "hiddenSections=dockTop" is embedded in the URL in MicroStrategy Web 9.3.x.

SYMPTOM:
 
In Strategy Web 9.3.x, when a Report Services document is executed via URL with parameter "hiddenSections=dockTop" is embedded, the Export to Excel/PDF option is not functioning, as shown below:
 

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CAUSE:
 
This is a known issue in Strategy Web 9.3.x.
 
ACTION:
 
This issue has been addressed in Strategy Web 9.4.1 HF1. Upgrade to this version to take advantage of the fix.
 
 

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Knowledge Article

Published:

June 24, 2017

Last Updated:

June 24, 2017