KB43747: "You do not have enough privileges to write files in the provided path. Please ask your administrator for the proper privileges or choose a different log file path" error message when duplicating a project in 9.3.1 as a non local administrator us

Salesforce Solutions Architect • Strategy

SYMPTOM:

When a user tries to perform a project duplication in Strategy 9.3.1 as a non administrator user on the local machine, the user gets the error message below:


You do not have enough privileges to write files in the provided path. Please ask your administrator for the proper privileges or choose a different log file path.

This error occurs even if the user is a member of the administrators group on the local machine.

STEPS TO REPRODUCE:
1. Log into the machine as a non-administrator user on the machine
2. Log into Desktop 9.3.1 as the administrator user in Strategy
3. Right click a project and select Duplicate Project
4. Choose a Source Project Source and Source Project as well as a Destination Project Source and Destination Project
5. In the Log Options screen, leave the default log locations and select Next

6. Select Finish in the Project Duplication - Summary window
7. The error above is shown

CAUSE:
This is a known issue in Strategy 9.3.1

WORKAROUND:
There are two possible workarounds:

1. When opening Desktop, right click the Desktop Icon and select run as administrator as seen below. This will allow the project to duplicate successfully with logging enabled.

2. Disable logging in Project Duplication as seen below. This will allow the project to duplicate but there will be no logs generated.

ACTION:
Contact Strategy Technical Support for an update on this issue

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Knowledge Article

Published:

April 12, 2017

Last Updated:

April 12, 2017