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KB438959: What Logs Should I Provide When Opening A Technical Support Case Relating To Configuration Wizard


Joe Vitale

Manager, Cloud Support • MicroStrategy


The aim of this article is to catalog and expedite the troubleshooting process for Configuration Wizard by ensuring that complete data makes it into our support organization before troubleshooting begins.

Drew Bachman

Sr. Consultant & Upgrade Technical SME
 ParStream 3.0.0 32-bit PostgreSQL ODBC driver (psqlODBC)SupportedID1ID2M1110100.1220230.433033.6ID1ID2M1110100.1220230.4330330.6440323.2ID1ID2M1110100.1220230.4330330.6440323.245040.2General ProblemsTo better understand the problem, please provide us with the following information:


Metadata Creation ProblemsTo better understand the problem, please provide us with the following information:


Metadata Creation ProblemsTo better understand the problem, please provide us with the following information:


Article Reference Number: KB438959


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Knowledge Article

Published:

November 21, 2017

Last Updated:

January 4, 2019