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KB438982: What Logs Should I Provide When Opening A Technical Support Case Relating To License Manager

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• Strategy

The aim of this article is to catalog and expedite the troubleshooting process for License Manager by ensuring that complete data makes it into our support organization before troubleshooting begins.


Licenses affecting product behavior, License audits.
**Does not include issuing of licenses.To better understand the problem, please provide us the following information:


CPU or Named Users Out of ComplianceTo better understand the problem, please provide us the following information:


CPU or Named Users Out of ComplianceTo better understand the problem, please provide us the following information:



KB438982

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Knowledge Article

Published:

November 22, 2017

Last Updated:

November 12, 2018