Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM:
In Strategy Mobile App 10.9, when executing a long running a Dossier, the operation aborts with the following error message.
Task exceeded the maximum wait time of 59900ms
After dismissing the error, another error message pops up:
Could not connect to Server_name
CAUSE:The task wait time exceeds the default Network Timeout setting of the mobile app.
ACTION:Increase the Network timeout of mobile app with the following two methods.
1. Access and modify the option on the mobile client side: Settings->ADVANCED SETTINGS->Network Timeout(seconds)
2. Access to Mobile Admin page and modify the Network timeout setting in Mobile Configuration page as seen below
