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KB439289: Quick Symbols thresholds in a document are converted to letters when using Webdings font in Chrome with MicroStrategy 9.x – 10.x

Community Admin

• Strategy

This article provides explanation for Quick Symbols threshold issue with Chrome 52.x and steps to fix it.

SYMPTOM
Advanced Font Settings for Chrome:

ka04W000000ObfeQAC_0EM44000000QCaF.png

After applying the settings above, Quick Symbols thresholds appear as letters when a document is executed in Strategy Web:

ka04W000000ObfeQAC_0EM44000000QCaK.png

CAUSE
This is a known bug in Chrome 52.x.
ACTION
This bug is fixed starting version 54.x. Upgrade your Chrome browser to take advantage of this fix.
  KB439289

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Knowledge Article

Published:

December 21, 2017

Last Updated:

December 6, 2018