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KB439292: 'Can't send command to SMTP host; nested exception is: javax.net.ssl.SSLHandshakeException


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• Strategy


This article provides explanation on 'Can't send command to SMTP host...' error and how to fix it.

SYMPTOM
Subscriptions execution fails and the following error can be found in the DSSErrors.log:
 


Can't send command to SMTP host; nested exception is: javax.net.ssl.SSLHandshakeException
PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed
java.security.cert.CertificateExpiredException: NotAfter: <Date:Time>

CAUSE
The SSL certificate on the SMTP server has expired, effective from the date and time seen in the error message.
ACTION
Update the SSL certificate stored on the SMTP server.
  KB439292


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Knowledge Article

Published:

December 21, 2017

Last Updated:

December 6, 2018