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KB439473: MicroStrategy Installer Program requires Linux RedHat 6.0 or SuSE11 to run when installing 10.10 on Oracle Linux 7


Andrew Geyster

Principal Product Specialist • MicroStrategy


This Knowledge Base article describes an identified issue with the MicroStrategy 10.10 install package when installing on Oracle Linux 7 and higher.

SYMPTOM
When executing the setup.sh file for a new 10.10 installation on Oracle Linux 7.X the following message will be encountered: 

ka044000000kOYkAAM_0EM44000000QEl5.png

Checking for running instances.......done.
The Strategy installer program requires Linux RedHat 6.0 or SuSE 11 to run
      This message is distinct from "The Strategy installer program requires Linux RedHat 6.0 or SuSE 11 to run." as separate commands call both sections within the Strategy installer.
STEPS TO REPRODUCE
     1. Download and unpack the Strategy 10.10 installation package on Oracle Linux 7.

ka044000000kOYkAAM_0EM44000000QEl0.png

     2. Execute the setup.sh script to begin the Strategy 10.10 Secure Enterprise installation.
CAUSE
This issue is caused by a known issue identified by Strategy from differences in the /etc/os-release file of Oracle Linux.
ACTION
This issue is being reviewed and fixed by the Strategy Technology team, for an update on that investigation, please contact Strategy Technical Support and reference DE84581
WORKAROUND
While this issue is being resolved in order to install Strategy Secure Enterprise 10.10 on an Oracle Linux 7.X environment the additional flag '-nocheck' can be used with the setup.sh file to allow for successful installation with both GUI and console executions. './setup.sh -nocheck' 
  KB439473


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Knowledge Article

Published:

September 25, 2018

Last Updated:

January 3, 2019