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KB439594: Email subscription editor do not have the option to export "Current sheet" and "All sheets". Only one sheet of PDF file will be sent out. This apply for Microstrategy version 10x


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Email subscription editor do not have the option to export "Current sheet" and "All sheets". Only one sheet of PDF file will be sent out.

SUMMARY:
Email subscription editor do not have the option to export "Current sheet" and "All sheets". Only one sheet of PDF file will be sent out.
SYMPTOM:
1. Create a dashboard in V
2. Add some data to Sheet 1
3. Add Sheet 2 and add some data to it
 
4. Save dashboard
5. Go to File -> Schedule delivery to E-mail or Send Now
6. Schedule a delivery or Send dashboard to your E-mail in PDF
7. Check PDF received - only one sheet included in PDF
 
CAUSE:
Export engine has the option whether to export "Current sheet" "All sheets", while email subscription editor don't have this option, just use the default value current sheet, what's why only one sheet of PDF file is sent out. 
WORKAROUND:
There are no workaround for this issue. Please contact Technical Support for any update about the issue.
  KB439594


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Knowledge Article

Published:

February 6, 2018

Last Updated:

December 18, 2018