This article lists error messages that are potentially caused by problems with the installation or setup of the R Integration Pack or other supporting files or systems.
RIntegrationPack required. This error message is displayed as the results of a metric in Strategy.
Cause
This error message is displayed as the results of a metric in Strategy.
The R Script functions of the R Integration Pack have not been installed on the computer.
Resolution
Install the R Script functions on the computer
Load of R.DLL failed(error code=n).
Cause
The R libraries or dependent libraries are not available or accessible on the Windows environment.
Resolution
Ensure that you have installed R to meet the requirements of the R Integration Pack
Load of R library failed.
An error message from dl error (), such as: Cannot open libR.so: no such file or directory
Cause
The R libraries or dependent libraries are not available or accessible on the UNIX environment.
Resolution
Ensure that you have installed R to meet the requirements of the R Integration Pack
Initialization of R environment failed.
Cause
Your R installation cannot be initialized.
Resolution
Ensure that you have installed R to meet the requirements of the R Integration Pack
A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard. This error message is displayed when attempting to upgrade the R Integration Pack.
Cause
If you are upgrading an early version(1.000.002 and earlier) of the Rscript functions, the installation may fail.
Resolution
If you encounter this problem while upgrading, you must first uninstall the existing version of the Rscript functions. Refer to your third-party Microsoft documentation for steps to remove programs from your system. Once the earlier version of the Rscript functions are removed, you can install the new version.
Refer to Technical Documents below on how to install R and RScript functions:
KB201798: How to install R Integration Pack on Linux in Strategy 9.x and newer.
KB47802: How to install R Integration Pack in Strategy 9.x/10.x on Windows Operating Systems
Article Reference Number: KB439667
