"Loading Data" Message Appears During a Data Export via Show Data Window in MicroStrategy Workstation 10.10

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
Troubleshooting
"Loading Data" Message Appears During a Data Export via Show Data Window in Strategy Workstation 10.10
Within Strategy Workstation 10.10, some of our users have been received a "Loading Data" message. When exporting data to a PDF via Show Data window in Strategy Workstation 10.10, a "Loading Data" message appears after the Show Data window is closed. View the image below to view the error within the product. 

Steps to reproduce
Follow the steps to reproduce the issue in Strategy Workstation 10.10:

1. Create a local dossier with a sample file (Sample Folder in Data Sources).

• The dossier should have grid visualizations.

1. Show Data of the grid, and export the data as a PDF.
2. Choose a file name.
3. Save the file.
4. Close the "Show Data" window.
5. Note that there is a "loading data" message.

• This actually means that the exporting is on-going. 

Why is this happening?
This is a known issue in Strategy Workstation 10.10. The Strategy team has reviewed. 
Status
ACKNOWLEDGED   IN-PROGRESS   SOLVED   (Version: Strategy 10.11+)
Next Steps
This issue has been fixed in Strategy Workstation 10.11, upgrade to this version to take advantage of the fix.
 
Have other questions? Feel free to start a discussion or reach out to your Support liaison to open a case!
 
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