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KB439982: The "Paper Orientation" is misaligned in Export to PDF window in Dossier when user language is set to French (France) in MicroStrategy 10.9


Diqing Shen

Senior Manager, Cloud Support • MicroStrategy


User has set the language to French (France) in user preferences in MicroStrategy Web 10.9, the "Paper Orientation" is misaligned in Export to PDF window in Dossier when trying to export a grid visualization to PDF

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM:
User has set the language to French (France) in user preferences in Strategy Web 10.9, the "Paper Orientation" is misaligned in Export to PDF window in Dossier when trying to export a grid visualization to PDF:

ka0PW0000001JRTYA2_0EM44000000A3pB.jpeg

STEPS TO REPRODUCE:
Follow the below steps to reproduce the issue:
-Login to Strategy Web 10.9 with any user that has language preferences set to French (France);
-Create a Dossier with a grid visualization;
-On the context menu for the visualization, click Export --> PDF
CAUSE:
This is a known issue in Strategy Web 10.9
ACTION:
Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release.
Article Reference Number: KB439982 KB439982


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Knowledge Article

Published:

March 16, 2018

Last Updated:

March 21, 2024