Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM:
In Strategy Web 10.10, running a report services document converted from a Dossier in presentation mode after applying the custom theme, the below error appears:
An error has occurred. We are sorry for the inconvenience. Please contact your administrator for help.
Cannot read property 'rct' of undefined.
STEPS TO REPRODUCE:
Follow the steps below to reproduce the issue:
1. Create a Dossier with two visualizaions : a heatmap and a bar graph.
2. Convert the the dossier to document.
3. RMC on the bar graph and select 'Set Control Default'.
4. Click menu FORMAT > Save Defaults as Theme... and save the custom document theme.
5. Click menu FORMAT > Apply Document Theme... and select the new saved the.
6. Run the document in presentation mode.
CAUSE:
This is a known issue in Strategy Web 10.10
ACTION:
Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release.
Article Reference Number: KB440325 KB440325
