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KB440332: In MicroStrategy Web, users do not see the Shared List option when creating an email subscription.


Community Admin

• Strategy


This Knowledge Base article addresses an issue where users do not see the Shared List option when creating an email subscription in MicroStrategy Web.

SYMPTOM
In Strategy Web, users do not see the Shared List option when creating an email subscription. Users only see their Personal List.
 
Expected:

ka04W000000OcLQQA0_0EM44000000A5ej.png

 
STEPS TO REPRODUCE

  • Create a new email subscription.
ka04W000000OcLQQA0_0EM44000000A5eo.png
  • Click the “To” field to open recipient editor.
ka04W000000OcLQQA0_0EM44000000A5et.png

 

  • Only the user Personal List is available.
ka04W000000OcLQQA0_0EM44000000A5ey.png

 
CAUSE
Users do not see the Shared List option because the proper privilege has not been granted to the user.
 
ACTION
Grant users the “Web subscribe others” privilege under Web Professional.

ka04W000000OcLQQA0_0EM44000000A5f3.png

    KB440332


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Knowledge Article

Published:

March 26, 2018

Last Updated:

December 31, 2018