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KB440403: How to do a complete uninstall of MicroStrategy Desktop 10.10 on a MAC

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This Knowledge Base article explains how to do a complete uninstall of MicroStrategy Desktop from a MAC machine.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
To completely uninstall Strategy Desktop 10.10 from a MAC machine after moving Desktop to “Trash” and clearing the trashcan, there are additional files that need to be removed from the machine. Follow the below steps to remove these files from the MAC machine.
 

  • Navigate to the Macintosh HD (MAC Hardrive) and then go into the Users folder. Select the user account being used.
ka0PW0000001JUSYA2_0EM44000000A6GJ.png

 

ka0PW0000001JUSYA2_0EM44000000A6GO.png

 

  • Right-click, and select “Show View Options”
ka0PW0000001JUSYA2_0EM44000000A6GT.png

 

  • Select option to “Show Library Folder”
ka0PW0000001JUSYA2_0EM44000000A6GY.png

 

  • Navigate to /Users/xxx/Library/Containers/Strategy.Workstation.DossierEditor

 

  • Move the folder Strategy.Workstation.DossierEditor to Trash.
ka0PW0000001JUSYA2_0EM44000000A6Gd.png

 
  KB440403

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Knowledge Article

Published:

March 28, 2018

Last Updated:

March 21, 2024