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KB440653: The color palette is not retained when importing dossier with custom palette into a new document or dossier in MicroStrategy Web 10.9


Shuang Qi

Senior Cloud Support Engineer II • Strategy


Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM
When importing a dossier with custom color visualization, like bar graph, heat map etc, into a document,  the color palette will change back to default one rather than maintaining custom one.  
REPRODUCE STEPS
1.Create a dossier and custom color palette accordingly.

ka0PW0000001JSDYA2_0EM44000000WKCK.png

2 Import this dossier into a document, or select convert it to a document. The palette will change back to default color.

ka0PW0000001JSDYA2_0EM44000000WKCU.png

CAUSE
This is a known issue in Strategy Web 9.x
ACTION
This issue has been fixed in Strategy 10.10 and newer. Upgrade to  Strategy 10.10 or newer release to take advantage of the fix.
Article Reference Number: KB440653


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Knowledge Article

Published:

April 28, 2018

Last Updated:

March 21, 2024