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Renaming a Group Doesn't Work when Creating Groups Inside a Prompted Dossier in MicroStrategy Workstation 10.11


Diqing Shen

Senior Manager, Cloud Support • MicroStrategy


Within MicroStrategy Workstation 10.11, some of our users have been experiencing difficulties when creating groups inside a prompted dossier. In Workstation, the user will attempt to rename the group in the Group Editor. Once changing the name and choosing apply, the name does not appear to change in Workstation. Start reading to find out more!

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
Troubleshooting
Renaming a Group Doesn't Work when Creating Groups Inside a Prompted Dossier in Strategy Workstation 10.11
Within Strategy Workstation 10.11, some of our users have been experiencing difficulties when creating groups inside a prompted dossier. In Workstation, the user will attempt to rename the group in the Group Editor. Once changing the name and choosing apply, the name does not appear to change in Workstation. Start reading to find out more!
Steps to Reproduce
1. In Workstation, open a prompted dossier with a grid visualization.
2. Right-click on an attribute and select Create Groups.
3. Rename the group name from Group 1 to a different name such as Group 123.
4. Click Apply to apply the new name to the group.
5. Note that it still appears as Group 1 in the Group Editor.

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After choosing Apply for the group name, the user does not see any change in Workstation. 

ka0PW0000001JVDYA2_0EM44000000WQ0Z.jpeg

Why is this Happening?
This is a known issue in Strategy Workstation 10.11. The Strategy team has solved this is a later release. 
Status
ACKNOWLEDGED   IN-PROGRESS   SOLVED   (Version: Strategy 11.0)
Next Steps
Upgrade to Strategy 11.0 or later to take advantage of this fix.
 
Have other questions? Feel free to start a discussion or reach out to your Support liaison to open a case!
 
Want to upgrade to Strategy 2019? Visit the Strategy website!
 


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Knowledge Article

Published:

May 31, 2018

Last Updated:

March 21, 2024