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KB441072: How to perform a silent uninstall of MicroStrategy Desktop 10.8


Heather Brewster

Senior Manager, Technical Support • MicroStrategy


This knowledge base article provides instructions for performing a silent uninstall of MicroStrategy Desktop 10.8

SUMMARY
This knowledge base article provides the steps for performing a silent uninstall of Strategy Desktop 10.8. 
1. Create a file named 'response.ini' and add the following content to the file (the contents of the file below are based on a default install location): 
 


[Installer]

HideAllDialogS=TRUE

CreateShortcuts=FALSE

CheckForUpdate=FALSE

StrategyDesktop=C:\Program Files\Strategy\Strategy Desktop

[Welcome]

HideAllDialogs=FALSE

RemoveAll=TRUE

[Finish]

LaunchDesktopAfterInstall=FALSE

2. A 'setup.iss' file will need to be created with the following content.
 

[InstallShield Silent] 

Version=v7.00 

File=Response File 


[Application] 

Name=InstallShield 

Version=10.50.000 

Company=My Software Company

3. Run Command Prompt as Administrator
4. The following command references the Strategy 10.8 Desktop installer, the response.ini file and setup.iss file. The setup.log file will be generated to log the progress of the uninstall. 

<Path to Strategy Desktop 10.8 installer> --Responsefile="<path to response.ini>" -s -f1"<path to setup.iss>" -f2"<path to save the setup.log>"

For example: 

C:\StrategyDesktop-64bit.exe --Responsefile="C:\response.ini" -s -f1"C:\setup.iss" -f2"C:\setup.log"

  KB441072


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Knowledge Article

Published:

June 22, 2018

Last Updated:

November 20, 2018