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KB441214: Incorrect error message seen (“com.microstrategy.web.objects.WebObjectsException: ()") when applying an Object Manager package with a Linux Server using MicroStrategy Web SDK 10.4


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“com.microstrategy.web.objects.WebObjectsException: ()" Error message seen instead of "Error retrieving undo package bytecode: com.microstrategy.web.objects.WebObjectsException: (The source manipulator found a missing dependency. Object: <Table id=xxx> is not found. A total of 1 object(s) need it, one of which is Title <Attribute id=xxx>. Please turn on the log for more information.)" which is seen In the Object Manager GUI.

SYMPTOM
“com.Strategy.web.objects.WebObjectsException: ()" Error message seen instead of "Error retrieving undo package bytecode: com.Strategy.web.objects.WebObjectsException: (The source manipulator found a missing dependency. Object: <Table id=xxx> is not found. A total of 1 object(s) need it, one of which is Title <Attribute id=xxx>.  Please turn on the log for more information.)" which is seen In the Object Manager GUI.
 
STEPS TO REPRODUCE
1. Create an Object Manager package to move a table from HRAM projects to Strategy Tutorial.
2. Run the code attached.
3. The error message displayed is incorrect: "
Error retrieving undo package bytecode: com.Strategy.web.objects.WebObjectsException: ()"
Whereas a Windows I-server and Object Manager GUI will give the error message:
 
"Error retrieving undo package bytecode: com.Strategy.web.objects.WebObjectsException: (The source manipulator found a missing dependency. Object: <Table id=xxx> is not found. A total of 1 object(s) need it, one of which is Title <Attribute id=xxx>.  Please turn on the log for more information.)"
CAUSE
This is a known issue Strategy 10.4.
ACTION
This issue has been addressed in 10.4 Hotfix 7 and 10.12
This issue has been logged with RALLY ID DE81305
The example provided in this document is provided “as-is” and the user has read the following customization warning:
ADDITIONAL INFORMATION
The Strategy SDK allows you to customize several Strategy products and extend and integrate the Strategy business intelligence functionality into other applications. However, before changing the way Strategy products look or behave, it is helpful to understand how the application is built. For more information regarding the Strategy products or the process of customizing Strategy products, please refer to Strategy Developer Zone (https://developer.microstrategy.com).
To access the Strategy Developer Zone, you must have access to the Strategy Knowledge Base, you must have purchased the Strategy SDK, and you must be current on your Strategy maintenance agreement. If you are a US-based business and believe that you satisfy all three of these conditions but you do not have access to the Strategy Developer Zone, please contact Strategy Technical Support at support@microstrategy.com or at (703) 848-8700. If you are an international business, please contact Strategy Technical Support at the appropriate email address or phone number found at https://www.microstrategy.com/us/services/support/contact.
CUSTOMIZATION WARNING
This customization is provided as a convenience to Strategy users and is only directly applicable to the version stated. While this code may apply to other releases directly, Strategy Technical Support makes no guarantees that the code provided will apply to any future or previous builds. In the event of a code change in future builds, Strategy Technical Support makes no guarantee that an updated version of this particular customization will be provided. In the event of a code change in future builds, Strategy may not be able to provide additional code on this matter even though this customization is provided at this time for this specific build. For enhancements to this customization or to incorporate similar functionality into other versions, contact your Account Executive to inquire about Strategy Consulting assistance.
 
KB441214


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Knowledge Article

Published:

June 28, 2018

Last Updated:

January 4, 2019