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KB441335: Unable to receive email for delivery format "MSTR" and "Download as MSTR" is not available in Dossier in 10.10


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• Strategy


What are the privileges needed for be able to send and receive .mstr files and also be able to see the option "Download Dossier" in 10.10

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SUMMARY
In Strategy 10.10, wants to be able to email a Dossier as a .mstr file via subscription or send now option.  Also, the option "Download Dossier" is not available under the File menu.  What are the privileges or settings need to be enabled for these options to work? 
STEPS TO REPRODUCE
1 ) Create a dossier from a report or data import file. 
2) Save the dossier 
3) Click on the option “Send Now” (using any method), and send an email by choosing the following option: 
  

ka0PW0000001JSaYAM_0EM44000000WWFk.jpeg

4) The option for "Download Dossier" is not available in Dossier File menu dropdown list:
  

ka0PW0000001JSaYAM_0EM44000000WWFu.jpeg

ACTION
Required privileges for email subscriptions for .mstr files:  Web Edit Dossier, Web Run Dossier, Use Send Now
Required privilege for "Download Dossier":  Export to .MSTR File
   

ka0PW0000001JSaYAM_0EM44000000WWFz.jpeg

Refer to product guide for more information:
Sending a Dossier in an Email


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Knowledge Article

Published:

July 2, 2018

Last Updated:

March 21, 2024