SYMPTOM
Scheduled data loads fail to run after restarting the machine hosting Strategy Enterprise Manager. It is observed that scheduled data loads fail immediately after the restart but subsequent data loads run successfully. The following error is seen in the MAENTMGR.XML logs from the time of the failed scheduled data load.
"Unable to connect to Intelligence Server: Incorrect server name."
CAUSEThe scheduled data load was kicked off while the Strategy Intelligence Server is not running. The Intelligence Server may be "starting" status, but Strategy Enterprise Manager is unable to start data load until the status of Intelligence Server becomes "running."
ACTIONOn Windows Operating Systems, use "Delayed Start" option in Strategy Enterprise Manager Data Loader service to ensure that data load starts after confirming Intelligence Server status as "running."
