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KB44142: When hitting refresh inside a History List message, the changed static filter is not being updated


Community Admin

• Strategy


When hitting refresh inside a History List message, the changed static filter is not being updated. This issue occurs when users have a static filter that is changed either by the user or an external source.

SYMPTOM:
When hitting refresh inside a History List message, the changed static filter is not being updated. This issue occurs when users have a static filter that is changed either by the user or an external source.
 
STEPS TO REPRODUCE: 

  1. Create an Attribute Filter on a specific Day 
  2. Create a Report with Day and the Filter Created above 
  3. Send the Report to History 
  4. Change the filter to a different day. 
  5. Pull the Report back from history and hit refresh as shown in the image below

                                              

ka04W000000Of0pQAC_0EM4400000029ZQ.png

 
Notice that the report is not updated. 
 
CAUSE:
In Strategy 9.3.0 the refresh behavior was changed so that it doesn’t need to involve loading from metadata report definition again for static report.
 
ACTION:
The issue is resolved in Strategy 9.4.1. Users should upgrade to the latest release to take advantage of the fix.
 
WORKAROUND:
Users can select the toolbar with the title and select the folder that the report is located and run it manually and it will update the History List.


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Knowledge Article

Published:

June 15, 2017

Last Updated:

June 15, 2017