EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB441514: An error, "Please provide a valid email address." appears when trying to alter File Subscription with MicroStrategy Command Manager 10.x


Mari Sugimura

Senior Cloud Support Engineer III • MicroStrategy


This article explains the limitation for "ALTER FILESUBSCRIPTION" command and suggests a workaround.

SYMPTOM
When attempted to alter a physical address of a file location with Command Manager, following error message appears. 

ka044000000kQKHAA2_0EM44000000WhxO.png

ALTER FILESUBSCRIPTION GUID xxx IN PROJECT "Strategy Tutorial"  PHYSICALADDRESS "C:\Test" DEVICE "User selected location";
Please provide a valid email address. 
Task(s) execution completed with errors. 
After the email address is used instead of the path to the file, in this example, "C:\Test," then, syntax error cannot be reproduced anymore. But subscription remained outdated. 

ka044000000kQKHAA2_0EM44000000Whxx.png

CAUSE
This is a limitation of Strategy Command Manager. In order to update physical address for an existing file subscription, a new address needs to be defined first, then, the newly created address name should be used in the command.
ACTION
In this example, a user called "bkelt" change the file location to "C:\ABC." 
1. Create a new address for the user, "bkelt."
ADD ADDRESS "New Address"  PHYSICALADDRESS "C:\ABC"  DELIVERYTYPE FILE DEVICE "User selected location" TO USER "bkelt";
2. Then, specify the new address name as "ADDRESS" in the following command:
ALTER FILESUBSCRIPTION  GUID xxx OWNER "bkelt" ADDRESS "New Address" IN PROJECT "Strategy Tutorial";
Article Reference Number: 
KB441514


Comment

0 comments

Details

Knowledge Article

Published:

August 13, 2018

Last Updated:

January 1, 2019