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The Korean keyboard is not available in MicroStrategy Mobile Library application 10.11 for iPhone


Community Admin

• Strategy


This knowledge base article notifies a known limitation in MicroStrategy Mobile Library application 10.11.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

DESCRIPTION

The ability to use comments on a dossier is a powerful and effective way to collaborate with others who have that dossier in their library. Users can use the @mention to send the comment to anyone who has access to the dossier page. This allows users to collaborate in real-time across the enterprise. Many users have been noticing that the collaboration keyboard is not available in the Korean language. 

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STEPS TO REPRODUCE

  1. Connect to Strategy Library application from iPhone and make sure the system language is Korean. 
  2. Execute any dossier. 
  3. Users can add comments in English but the Korean keyboard is not available.

ROOT CAUSE

This is a known limitation in Strategy 10.11 Library Mobile Application for iPhone. Our engineers are currently working to enhance the Strategy experience. 
 

ACTION

This issue was addressed in Strategy 11.0. Please consider upgrading to take advantage of the fix.


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Knowledge Article

Published:

August 29, 2018

Last Updated:

March 21, 2024