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KB441601: “We could not locate a task from the supplied request. Please specify a value for the “taskId” parameter” error received when a user attempts to import data from Excel or csv file as prompt answers in MicroStrategy Web


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• Strategy


This issue might be caused by lack of permissions for temp folder under Apache. The impact is limited to MicroStrategy Web.

SYMPTOM:
Users want to import data from an Excel or a csv file as prompt answers. However, after navigating to the file location, selecting the file, and pressing ‘Import”, the following error appears in Strategy Web 10.4:
 


“We could not locate a task from the supplied request. Please specify a value for the “taskId” parameter”

ka04W00000148jFQAQ_0EM44000000QiKI.gif

STEPS TO REPRODUCE:

  1. Run a report that contains an expression prompt
  2. On the prompt page, select “Qualify” and click on "Import file"
ka04W00000148jFQAQ_0EM44000000QiKm.gif

       3. Click on "Choose File" and select a file that contains data that will be used as prompt answers for the report
       4. Clicking on "Import" will throw the error “We could not locate a task from the supplied request. Please specify a value for the 'taskId' parameter.”  
CAUSE:
This issue could be caused by not having enough permissions for the temp folder under Apache on the Web Server.
 
ACTION: 
Check permission for the temp folder under Apache. Give Full Permissions, test the issue again to verify the fix
 

ka04W00000148jFQAQ_0EM44000000Qr0J.gif

The Strategy Article reference number is KB441601


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Knowledge Article

Published:

September 18, 2018

Last Updated:

December 31, 2018