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KB441774: Users get “Invalid date” when opening the Date Filter on MicroStrategy Library 10.11 from browser with Chinese Locale


Community Admin

• Strategy


Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

SUMMARY

When using the Library product, users view "Invalid date" when opening the Date Filter. 
This is being seen with Strategy 10.11, specifically from a browser with Chinese Locale.
View the image below for reference:
 
 

ka0PW0000001Jj3YAE_0EM44000000Qq8Z.png

 
 

STEPS TO REPRODUCE

1. Create a dossier with the Day attribute in the filter.
2. Run this Dossier in Library.
Ensure you are using a browser with the locale is set as Chinese (Simplified).
3. Click on the Filter button to see the Day selector.
4. View the "Invalid date-Invalid date" error message in the panel.
 

ROOT CAUSE

 This is a known limitation on Strategy Library 10.11. 
Our engineering team is working to enhance the overall Strategy experience.
 

SOLUTION

Option 1 

The Date attribute format on Library is taken from the browser locale.
Changing the browser locale to English will help to avoid this issue.

Option 2 

When This issue has been addressed in Strategy 2019
Feel free to upgrade to the latest Strategy version. 
 

Learning Resources

Interested in learning more about Library? Visit the Learning Center on Community!
 


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Knowledge Article

Published:

September 18, 2018

Last Updated:

March 21, 2024