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KB442135: Data is not updated after switching to another Data Engine Version


Community Admin

• Strategy


This Knowledge Base article describes why the result is not updated after the data engine version has been changed and how to make it updated.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
Symptom:
Some users may find after switching to a new data engine version the Dossier data produce is still showing old data.
Steps to Reproduce:
1. Create a report (enable caching) with a derived metric "points baseline" as shown below 

ka0PW0000001JTCYA2_0EM44000000R5DN.png

2. Using Workstation switch the project level setting to "Data Engine Version" to 11 (For more details on enabling the setting, refer to Change Data Engine Version)
3. Execute the report again and see the result not changed, while expectedly it should be 

ka0PW0000001JTCYA2_0EM44000000R5Dc.png

4. Drag out the derived metric metric, "points baseline" in this example.
5. Drag in the derived metric, "points baseline". You see the expected data 

ka0PW0000001JTCYA2_0EM44000000R5Dc.png

Cause:
Changing the Data Engine Version won't invalidated the cache automatically. To see the updated result, you can delete the cache or do some manipulation as above to trigger the report execution again. 
Action:
No action is needed.


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Knowledge Article

Published:

October 17, 2018

Last Updated:

March 21, 2024