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KB442201: Custom option in sort is missing after defining custom sort on the same attribute in MicroStrategy Web 10.9

Mengran (Molly) Wang

Senior Cloud Support Engineer III • MicroStrategy

Custom option in sort is missing after defining custom sort on the same attribute in MicroStrategy Web 10.9

STEPS TO REPRODUCE:
1. Create a simple document containing only one grid: Category subcategory region year and cost profit revenue
2. Run in editable mode
3. Right mouse click on Attribute Year. Choose Sort - Custom...

ka02R000000kUwyQAE_0EM44000000RCc2.png

4. Define custom sort, like remove element 2016

ka02R000000kUwyQAE_0EM44000000RCc7.png

5. Right mouse click on Attribute Year again. Choose Sort, see "Custom..." is gone.

ka02R000000kUwyQAE_0EM44000000RCcC.png

CAUSE:
This is a known defect in Strategy Web 10.9
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.
Workaround:
Choosing "Derived Elements..."  will trigger the custom sort option as well:

ka02R000000kUwyQAE_0EM44000000RCcb.png
ka02R000000kUwyQAE_0EM44000000RCcg.png

KB442201

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Knowledge Article

Published:

November 6, 2018

Last Updated:

January 1, 2019