SYMPTOM:
404 error is received when accessing mstrWeb after SAML is configured.
CAUSE:
A possible cause is that the web.xml file is not modified correctly.
To verify, open catalina.log under Tomcat\logs and check if there is any parse error as below:
SEVERE [localhost-startStop-1] org.apache.tomcat.util.descriptor.web.WebXmlParser.parseWebXml Parse error in application web.xml file at [file:/C:/Program%20Files/Apache%20Software%20Foundation/Tomcat%208.5/webapps/MicroStrategy/WEB-INF/web.xml] org.xml.sax.SAXParseException; systemId: file:/C:/Program%20Files/Apache%20Software%20Foundation/Tomcat%208.5/webapps/MicroStrategy/WEB-INF/web.xml; lineNumber:x; columnNumber: x; ...