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KB442309: Some existing dossiers present in a different look and feel.


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• Strategy


This issue has been classified as a working by design behavior by MicroStrategy. The impact is limited to VI Dashbosards created before MicroStrategy 9.5. Solutions are available in the current document.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM
 
Some existing dossiers present in a different look and feel in Strategy 11 Intelligent Enterprise.
The behavior applies exclusively to VI Dashbosards created before Strategy 9.5.
 
For example,
 
In Pre-11 versions, a Text Box looks like below:

ka0PW0000001JSYYA2_0EM44000000RL1d.png

 
Since Strategy 11 Intelligent Enterprise, it may look like this (the same size of the Text Box can no longer hold the same length of text):

ka0PW0000001JSYYA2_0EM44000000RL1i.png

 
In Pre-11 versions, a Dossier Grid looks like below:

ka0PW0000001JSYYA2_0EM44000000RL1n.png

Since Strategy 11, it looks like below (the font size is larger, the column lines disappear, etc.):

ka0PW0000001JSYYA2_0EM44000000RL1s.png

In Pre-11 versions, a bar chart looks like below:

ka0PW0000001JSYYA2_0EM44000000RL1x.png

Since Strategy 11, it looks like below (the bars are in a different color):

ka0PW0000001JSYYA2_0EM44000000RL22.png

 
In Pre-11 versions, a Heat Map looks like below:

ka0PW0000001JSYYA2_0EM44000000RL27.png

 
Since Strategy 11, it looks like below (the shapes are in different colors):

ka0PW0000001JSYYA2_0EM44000000RL2C.png

 
CAUSE:
 
Dossiers created in early versions are too old to have the “Theme” feature.
 
When the “Theme” feature is introduced, the workflow is that:
When a user runs a Dossier created before “Theme” is available, the system default theme will be automatically applied to the Dossier, so that it gets uniform look-and-feel with those newly-created Dossiers.
 
Before Strategy 11.0, the system default theme is Light Theme and the default color palette is as shown in the following screenshot.

ka0PW0000001JSYYA2_0EM44000000RL2H.png

 
Since Strategy 11.0, the system default theme is changed to Default Theme and the default color palette is Categorical. (The original Light Theme is renamed as Classic Theme.)

ka0PW0000001JSYYA2_0EM44000000RL2M.png

 
Therefore, dossiers (previously known as VI Dashboards) created before Strategy 9.5, will get Light Theme automatically applied to them when they are run with an Intelligent Server of any version between Strategy 10.0 and 10.11. 
If run with an Intelligent Server of Strategy 11.0 and above, the new Default Theme will automatically be applied to them. 
The Theme difference results in different formatting of these existing dossiers when upgrading.
 
ACTION
 
Switch to Classic Theme to roll back to the previous look-and-feel and save the Dossier.
It is also possible to edit any of the unexpected format and save the Dossier.
After saving the Dossier, the theme is saved to the metadata and is not affected by the possible default theme change in the future.
 
 
Article Reference Number: KB442309


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Knowledge Article

Published:

November 27, 2018

Last Updated:

March 21, 2024