SYMPTOM:
The error message below appears when saving a new mobile configuration in Strategy Mobile 9.3.x (ASP.NET) version running on Windows Server 2008 64 bits:
Error opening or writing to file “mobileConfig-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.xml”: C:\Program Files (x86)\MicroStrategy\Mobile Server ASPx\WEB-INF\xml\mobile\mobileConfig-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.xml (Access is denied)
2. Click on the Edit Permissions… option:
3. In the mobile Properties window, click on the Security tab then on the Advanced button:
4. In the Advanced Security Settings for mobile window, click on the Change Permissions... button:
5. In the Advanced Security Settings for mobile window, select the Everyone user and click on the Edit... button:
6. In the Permission Entry for mobile window, enable the following permissions:
7. Click on the OK button from all opened Windows. After granting the expected set of permissions, it will be possible to save a new Mobile Configuration with success.
Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
