Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
DESCRIPTION:
After upgrading to Strategy 11 the images and icons are not available in the Data Import.
The images and icons are also not available in the Dossier editor
CAUSE:
Strategy 11 uses the image files in the SVG format and older versions of IIS may incorrectly serve SVG images, causing those issues.
In the case of SVG files, the type should be "image/svg+xml". Unfortunately, some versions of IIS, do not recognize ".svg" extension and therefore return a generic content type, which makes browsers fail to recognize them as images, hence the broken image issue.
ACTION:
Add ".svg" file extension to supported mime types in IIS config, by setting it's content type to "image/svg+xml".
Below screenshots will show you how:
KB442452
