KB442502: "Access is denied" 401.2 error message is received when accessing the Web Admin page in MicroStrategy Web 2019 ASP

SYMPTOM:
 
When the Administrator attempts to reach the Strategy Web Admin page after the deployment of the Strategy 2019 on IIS, the user is prompted for credentials, however no credentials will allow access to the page and will result in the following error: 

Server Error in '/Strategy' Application
The resource cannot be found
Description: An error occurred while accessing the resources required to serve this request. The server may not be configured for access to the request URL 

1. Locate the web.config file generally located here:
   

   
   C:\Program Files (x86)\MicroStrategy\Web ASPx

   
   
2. Following best practices save a copy of the file before modifying it.
3. Edit the original web.config file and remove the following code:
   

   
   location path=“asp/Admin.aspx”>
   <system.web>
   <authorization>
   <allow roles=“Administrators” />
   <deny users=“*” />
   </authorization>
   </system.web>
   </location>
   
   <location path=“asp/TaskAdmin.aspx”>
   <system.web>
   <authorization>
   <allow roles=“Administrators” />
   <deny users=“*” />
   </authorization>
   </system.web>
   </location>

   
   
4. Once the code has been removed, save the file and Restart the Web Server for the changes to take effect.

The Strategy Internal Reference Number for this issue is: DE122371.
KB442502