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KB442597: "Oops Unable to get the authorization URL for the given webservice. " notification pops up when republishing cube in MicroStrategy 10.x and above


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• Strategy


This issue has been classified as a defect by MicroStrategy. The impact is limited to MicroStrategy 10.x and above with OAuth sources. A solution is available in the current document. A code fix for this issue is not available in current releases but is being reviewed for a future MicroStrategy release.

SYMPTOM:
 
 
In Strategy 10.x and above, "Oops Unable to get the authorization URL for the given webservice. Please contact your administrator" error occurs when republishing cube with OAuth sources as shown below:  
 

ka04W000000OfXQQA0_0EM44000000Riwa.png

 
OAuth sources
For data import from OAuth sources, namely Facebook, Google BigQuery, Twitter, Dropbox, Salesforce or public data.
 
REPRODUCING STEPS IN TUTORIAL:
       1.  Click ‘republish cube’.
 

ka04W000000OfXQQA0_0EM44000000Riwf.png

       2.  Click 'refresh' button.

ka04W000000OfXQQA0_0EM44000000Riwk.png

 
       3.  Refresh failed with error of “We do not have the credentials needed to get the data for this table. Please provide the credentials to proceed publishing this table.

ka04W000000OfXQQA0_0EM44000000Riwp.png

 
       4.  Notice below 'Input Credentials' window:

ka04W000000OfXQQA0_0EM44000000Riwu.png

 
       5.  Click 'Input Credentials', "Oops Unable to get the authorization URL for the given webservice. Please contact your administrator" notification pops up.
 
 
 
CAUSE:
 
There is no sufficient information to build authorization URL for the logging user may due to below two causes.

  • Import Strategy Files (.mstr) file to a new meta data, there is no authorization information for this OAuth source.
  • The corresponding OAuth account is signed off. 

Refer to Technical Document below on how to export a VI dashboard to a .mstr file:
KB45753: New Feature in MicroStrategy Web 9.4.1 HF1: Importing dashboards packaged in MicroStrategy Files (.mstr) into MicroStrategy Web.
 
ACTION:
 
 
Navigate to data import main page and fill in corresponding authorization information, then sign in with corresponding account.
       1.  Open data import main page

ka04W000000OfXQQA0_0EM44000000Riwz.png

 
       2.  Chose corresponding OAuth source, input OAuth parameter. It can be skipped If already has these parameter.

ka04W000000OfXQQA0_0EM44000000Rix4.png

 
       3.  Sign in with corresponding account.

ka04W000000OfXQQA0_0EM44000000Rix9.png

 
       4.  Then republish again.
 
 
 
Article Reference Number: KB442597


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Knowledge Article

Published:

January 17, 2019

Last Updated:

January 17, 2019