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KB442608: Invalid device id for mobile subscription devices in Kafka logs in MicroStrategy Platform Analytics


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• Strategy


This issue has been classified as a defect by MicroStrategy. The impact is limited to null/not applicable for the Subscription Device column in kafka logs. A code fix for this issue is available in current releases.

Description 

In Strategy Platform Analytics, invalid device IDs for mobile subscription devices are inserted in Kafka logs. The impact is limited to null/not applicable for the Subscription Device column in kafka logs. A code fix for this issue is available in current releases.
 

Steps to Reproduce:

  1. Deploy an environment, enable messaging services
  2. On Web, schedule a mobile subscription to a report
  3. Choose any of the default devices from the target application drop down list
  4. All of them sends a log with null device id


 
{"ADDRESSID":"00000000000000000000000000000000","CONTACTTYPE":4,"DATAID":"0E973BE611E8B6B0C5AB0080EFD52BFB","DATATYPE":55,"DAY_ID":"2018-09-12T18:07:08.000+0000","DELIVERYFORMAT":"4","DELIVERYSTATUS":1,"DELIVERYTYPE":128,"DEVICEID":"00000000000000000000000000000000","EXECFINISHTIME":"2018-09-12T18:07:08.000+0000","EXECSTARTTIME":"2018-09-12T18:07:08.000+0000","HISTORYLISTMESSAGEID":"A9EBE1FE11E8B6B61DD40080EF058CFF","HOUR_ID":18,"ISDEFAULTADDRESS":0,"ISNOTIFICATIONMESSAGE":0,"MESSAGEINDEX":96,"MINUTE_ID":1807,"NOTIFICATIONADDR":"","PHYSICALADDRESS":"","PROJECTID":"A0B496BC11E8B53F95E20080EF7574DC","RECIPIENTCONTACTID":"54F3D26011D2896560009A8E67019608","RECIPIENTCONTACTNAME":"Administrator","RECIPIENTGROUPID":"00000000000000000000000000000000","REPOSITORYID":"7C894FEE11E8B53F72570080EF6530E5","REPOSITORY_CONNECTION_STRING":"Driver=7800;database=platform_metadata;port=3306;host=XXX.X.X.X;UID=XXX;","SCHEDULEID":"464E226E44C07EC58727E58E10AA74B4","SCHEDULEJOBID":584,"SERVERID":"8E32C3EC11E8B53F00000080EFE5B7A0","SERVERMACHINE":"XXXXX:34952","SESSIONID":"C3100709563CFD1A03A4F362AB091B1F","SUBINSTNAME":"Document 9/12/18 6:06:58 PM fcm android","SUBSINSTID":"A9EBE1FE11E8B6B61DD40080EF058CFF"}
 

Why is this happening?

This is a known issue with Strategy Platform Analytics 11.0. It has been fixed.

 Solution

This issue has been fixed in Strategy 2019. If you encounter this issue in Strategy please contact out Support team.
 
 
Article Reference Number: KB442608


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Knowledge Article

Published:

January 22, 2019

Last Updated:

March 4, 2024