QUESTION:
What action is required for Enterprise Manager data loader after the password is changed for Administrator user in Strategy 10.2~2019?
ANSWER:
Please take below action when the password is changed for Administrator user:
1. Restart the Enterprise Manager Data Loader service
2. Connect to Command Manager and run below command:
STOP MONITORING SERVER "I-Server" IN ENTERPRISE MANAGER "EM Server" IN PORT 9999;
START MONITORING SERVER "I-Server" IN PORT 34952 USING USERNAME "Administrator" PASSWORD "New Password"
FOR ENTERPRISE MANAGER "EM Server" IN PORT 9999;
If the password is not updated timely for Enterprise Manager, the next scheduled data load would fail.
For version before 10.2 where Health center has been used to configure Enterprise Manager, refer to below articles:
KB15972: When changing the administrator password, Strategy Enterprise Manager 9.x stops performing a dataload.
https://community.Strategy.com/s/article/KB15972-When-changing-the-administrator-password-Strategy
KB11026: Data loads fails after modifying the Administrator password in Strategy Enterprise Manager 9.x.
https://community.Strategy.com/s/article/KB11026-Data-loads-fails-after-modifying-the-Administrator
