SYMPTOM:
In Strategy Web 9.x , users creating a file subscription for a Bulk export report with a "Send now" schedule see the schedule as successful but find that it is not saved in the “My Subscriptions” folder.
Steps to reproduce the issue in Strategy Tutorial:
1. In Strategy Web, create file subscription for a bulk export report with send now schedule as shown below:
2. Click OK button, a confirmation page appears as shown below:
3. Click OK button and navigate to my subscription folder, notice the file subscription with “Send now” schedule is not saved there. But other schedule like “Books Closed” , “First of Month” can be saved properly.
CAUSE:
This is working as designed.
The Bulk Export subscription is a file subscription. All email subscription with Send Now schedule and file subscription with Send Now schedule are delivered immediately and are not saved in metadata.
ACTION:
This is an expected behavior of the product. Users wishing to save a subscription and execute it on demand should tie the subscription to an event based schedule.
