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KB44303: After a document exported to Excel, Landscape orientation in Page setup properties is not retained and becomes Portrait in MicroStrategy Desktop/Web


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• Strategy


After a document exported to Excel, Landscape orientation in Page setup properties is not retained and becomes Portrait in MicroStrategy Desktop/Web.

SYMPTOM:
The orientation in page setup of a document is not retained after exporting it to Excel in Strategy Desktop/Web 9.3.0. 
 
STEPS TO REPRODUCE:
1. Create a document, and set the orientation to Landscape in Page Setup, as shown below:

ka04W000001487BQAQ_0EM4400000029Yf.png

 
2. Export the document to Excel, note that the orientation in Page Setup is reversed back to Portrait, as shown below:
 

ka04W000001487BQAQ_0EM4400000029Yr.png

 
CAUSE:
 
This is a known Enhancement Request in Strategy Intelligence Server .
For the same issue happened when exporting a report to excel, refer to following technical note:
TN41476: The orientation in page setup of a report is not retained after exporting it to Excel in Strategy Desktop.
 
ACTION:
 
Contact Strategy Technical Support for an update of the latest status on this issue.
 
WORKAROUND:
 
Export in Web with "Excel XP/2003" chosen in Excel options in Preferences, the orientation can be retained in exported excel.
 

ka04W000001487BQAQ_0EM4400000029Yd.png

 
 
 
 
 


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Knowledge Article

Published:

June 5, 2017

Last Updated:

November 18, 2019