KB44381: Even when there is a value for the metric, tooltip value appears as 0.00% with MicroStrategy Web 9.x.

SUMMARY:
This issue has been classified as a defect by Strategy. The impact is limited a particular type of graph on Strategy Web 9.x. A workarounds is available in the current document. A solution/code fix for this issue is not available in current releases but is being reviewed for a future Strategy release.
 
SYMPTOM: 
Incorrect value gets displayed in a tooltip of a vertical bar graph in a document when a percentage is selected as a graph type.
 
 
STEPS TO REPRODUCE:

• Create a report with Year attribute and a derived metric with expression like SUM(0.0005).
• Apply a format to the metric to be percentage with 5 decimal places.
   
  

• Create a document with this report and select Graph as View Type for this dataset.
• Select percentage bar graph type.
• Hover mouse to the graph and notice the value in the tooltip appears as 0.00%.
   
  

• Change the graph type to stack bar and confirm the value in the tooltip appears as 0.05000%
   
  

 
CAUSE: 
This is a known issue with Strategy Web 9.x.
 
ACTION: 
Contact Strategy Technical Support for an updated status of this issue.
 
WORKAROUND: 
Use different type of graph such as stack bar.
 
TO LEARN MORE:
Related tech notes: 
KB41318: How to modify graph tooltip display for Report Services documents in MicroStrategy Web 9.2.1
KB39423: The metric value for a series is not shown in a tooltip for a graph when displayed as a line graph in 9.0.x and 9.2.x
 
For graph formatting option on Strategy Web, refer to: 
http://www2.microstrategy.com/producthelp/9.3.1/WebUser/WebHelp/Lang_1033/Format_Graph_dialog_Format.htm