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KB44440: "The File Location is not writable" error message received when defining a remote shared folder as File Location in MicroStrategy Desktop accessing a MicroStrategy Intelligence Server 9.x running on Windows Server 2008 64-Bit


Stefan Zepeda

Salesforce Solutions Architect • Strategy


SYMPTOM:
The following error message appears when defining a remote shared folder as a remote shared folder in the File Location field in Strategy Desktop accessing a Strategy Intelligence Server 9.x instance running on Windows Server 2008 64-bit:

ka0PW0000002xs1YAA_0EM440000002Cgl.png

Sample Code/Error
Please enter a valid File location. Error: The File Location is not writable
 
 
CAUSE:
The shared folder path specified in the File Location field contains the shared folder driver name along with the special character used to access administrative shares i.e.  "c$"; however, the driver itself hasn't been shared, so it is not recognized:

ka0PW0000002xs1YAA_0EM440000002Cgd.png

 
 
ACTION:
Define the File Location field using the Universal Naming Convention (UNC) format  with the share name, it might either a folder or a driver with or without a shared folder i.e."\\machine name or IP\shared folder or driver name, as shown:

ka0PW0000002xs1YAA_0EM440000002Cgk.png

 
 
NOTE:
The administrative shares such as "c$" are not recognized.
 
 


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Knowledge Article

Published:

June 7, 2017

Last Updated:

August 12, 2024