EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB44507: The value range of the metric slider selector does not change accordingly when the target grid data varies based on a grid selector on iPad with MicroStrategy Mobile 9.3.1.


Community Admin

• Strategy


This document discusses about a known issue that the value range of the metric slider selector does not change accordingly when the target grid data varies based on a grid selector on iPad.

SYMPTOM:
 
In a document, a grid has an attribute and a metric. The grid is targeted by a grid selector and a metric slider selector. When users make selection on grid selector in Strategy Web 9.3.1, the value range of the metric slider changes accordingly. However, on iPad with  Strategy Mobile 9.3.1, the value range of the metric slider keeps the same when the grid selector answer is changed, as shown below:
 
 
 

ka04W000000OhjUQAS_0EM440000002AC4.png

 
 

ka04W000000OhjUQAS_0EM440000002ABr.png

 
 
STEPS TO REPRODUCE:
 
Follow the steps below to reproduce the issue with Strategy Tutorial project:
 
1. Create a report with "Region" and "Revenue".
 
2. Create a document against the above report.
 
3. Insert a grid with "Region" and "Revenue".
 
4. Insert a grid with "Region" targeting the grid created in step3.
 
5. Insert a metric slider selector on "Revenue". Make the selector target the grid created in step3.
 
6. Run the document in web and make selections on the grid selector. Note that the range of the metric slider changes accordingly.
7. Run the document on iPad with Mobile 9.3.1 and make selections on the grid selector. Note that the range of the metric slider keeps the same.
8. Modify the document design. Use a dropdown selector instead of the grid selector to target the grid. Note that the range of the metric slider changes accordingly on iPad, as shown below:
 
 

ka04W000000OhjUQAS_0EM440000002AC6.png

 
 

ka04W000000OhjUQAS_0EM440000002AC7.png

 
 
 
CAUSE:
 
This is a known issue in Strategy Mobile 9.3.1 for iPad. 
 
 
ACTION:
 
Contact Strategy Technical Support for the latest status of the issue.
 
 
WORKAROUND:
Use a dropdown selector instead of the grid selector to target the grid.
 
 
 
 


Comment

0 comments

Details

Knowledge Article

Published:

April 17, 2017

Last Updated:

April 17, 2017